Frequently Asked Questions

What is a Serviced Apartment?

KSpace Serviced Apartments are privately owned luxury city centre apartments that provide a fantastic alternative to hotel accommodation. The apartments are fully furnished and equipped, right down to teaspoons and garlic press. The only thing you need to bring is you and your suitcase. All our apartments offer high speed internet access absolutely FREE. They offer many advantages over a hotel room. Simply, you get something that is around 4 times larger than a hotel room for a fraction of the cost.

Why a Serviced Apartment?

KSpace Serviced Apartments offer flexible, spacious, comfortable and homely accommodation and therefore offer a cutting edge over standard hotel accommodation at an affordable price.

You benefit from having the ability to cook in a fully fitted and equipped kitchen which includes a washing machine, and relax in spacious accommodation which includes a fully fitted bathroom, lounge and bedroom. Large hotel laundry bills are now a thing of the past. However, should you still require a laundry service, we are happy to oblige.

Why a KSpace Serviced Apartment?

We let our customer reviews speak for themselves..."

Are your apartments Family Friendly?

Yes - Serviced Apartments can provide an excellent option for a family.

From a cost and size perscpective, a serviced apartment normally works out much more cost effective and typically provides much more space than a staying in a hotel.

We also have a number of high-chairs and cots available upon request to allow you to allow for travelling with babies, toddlers and infants.

Are your apartments Gay Friendly?

Yes - of course!

Are your apartments Pet Friendly?

Unfortunately we do not allow pets in our apartments.

Do you cater for Company Lets?

We are a very flexible option for company lets. You can book an apartment nightly, weekly or monthly. Change which employees or customers are staying on a nightly, weekly or monthly basis etc, etc…

Are your apartments suitable for top executives?

Yes - given Serviced Apartments are larger than many hotel suites they make an excellent choice.

What Relocation Services do you offer?

KSpace works in partnership with dedicated relocation companies to help people relocate. If you are interested in this service, then please contact us and we can tell you more

How close are you to the Central Business District in Leeds?

The CBD / Finance Quarter is 0.6 miles or 11 min walk.

How does reduced VAT work?

In the UK, the VAT (Value Added Tax) only applies for the first 28 nights stay. For stays of greater than 28 consecutive nights, VAT reduces significantly. As of April 2012, the full VAT rate is 20% and the reduced VAT rate is 4%

eg. Stays of 60 nights would have 20% VAT applied for 28 nights then 4% VAT applied for the next 42 nights

What are the check-in and check-out times?

Check-in time is after 2:30pm and check-out time is 11:00am prompt. Early and Late checkouts may be available for an addiional payment - please contact us to check.

Can I have a late check out?

Late checkout may be available for an addition payment - Please contact us to ask for details.

How often will the apartment be cleaned?

The apartment will be cleaned prior to your arrival and thereafter there will be a full clean and linen change once each week during your stay. If you wish to have more cleans than this then it can be arranged for a small additional fee. If you stay over 7 days, next clean will usually be on the 7th day of your stay unless it falls on a weekend.

Please note that we do expect the apartment to be left in reasonable condition and we will deduct the costs of additional cleaning from your deposit if deemed necessary.

What about smoking?

All apartments are non-smoking, however smoking on outside balconies is tolerated if ash and butts are safely disposed of.

Please note that any smoke damage will result in the costs of additional cleaning being deducted from your deposit.

Can we have a party in the apartment?

If your idea of a party is inviting a couple of old friends around for a meal and a bottle of wine, then a serviced apartment is ideal.

If your idea of a party is playing loud music and seeing how many people you can wedge in, then NO, this is against our terms and conditions.

KSpace operate a strict no party policy and a zero tolerance policy in respect of unreasonable noise levels and unreasonable behaviour. Should our terms and conditions be broken guests will be asked to leave with immediate effect and no refund given.

What is the cancellation policy?

Stays up to 6 nights cancellation within 7 days will be charged 1 night. Stays for 7 nights+ cancellation within 7 days, first 3 nights will be charged.

Once the booking has commenced the notice period to curtail the stay is 7 days, if less than seven days notice is given then seven nights from the date of notice will be chargeable.